Letters Of Thanks

Jan Bell, November 18, 2013

Dear Carebase,

I wanted to write to let you know how grateful all of my family are for the care my father received at Acorn Court.

I was very upset when I first called in at the home, but I will always remember the kindness and patience I received from the start from both Petra and Monica, which was very reassuring.

My family and I were immediately made to feel very welcome, including my two dogs who Dad always loved to see. One of the best things is that we always saw the same care staff, so got to know them all very well.

…I could go on and on!

I am so glad that we were lucky enough to find the home – I only wish that all care homes were like this and had someone as exceptional as Monica running them.

With my very best wishes,
Jan Bell

Roger and Diane Todd, April 4, 2013

Dear Monica

Words cannot express the gratitude Roger and I have for all the care, attention and love you showed mum during her stay in Acorn Court.  Not only did all the staff take great care of her daily needs, but the fact that each resident is treated according to their individual requirements was very reassuring to know.

The caring atmosphere starts on first entering the home, with the friendly greeting from the staff who were always very helpful.  The reception area always looked very bright and decorated differently according to the time of year.
We are so grateful for the understanding and advice you provided us with through the whole process.

Thank you once again to all at Acorn Court,
Roger and Diane Todd

Peter Collin, December 28, 2012

Dear Monica,

My family and I send you our kindest regards and wish to thank you and your excellent staff for the very professional and friendly care you afforded dear Enid during her stay with you.

I have the highest regard for your teams understanding of the dementia which afflicted Enid and your approach in giving her the best possible care and attention you could give.

Please let them all know our appreciation of their dedication to their tasks, collectively, made Enid’s life that much less bewildered.

Peter Collin

Our home manager, Monica Prosser is here to help you and your family.
If you have a care enquiry please contact Monica on: 01737 339 666.
Looking for a job at Acorn Care Home?

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