George and Paul Clark, February 7, 2017
We would like to thank you and all the staff for looking after Winnie so well during her two years she was at Acorn Court.
It is very hard for someone to have to leave their home, friends and the area in which they have lived all their life and suddenly to find themselves in completely new surroundings and among all new faces, especially when they are as old and frail as Winnie was.
It was not easy, but everyone at Acorn Court did all they could do to help her settle down and feel at home. She was treated with care, respect and genuine affection.
We consider Acorn Court’s greatest asset, as well as the excellent facilities, to be the kind, caring and friendly staff. Please will you give them all our grateful thanks for making Winnie’s time at the home as pleasant and comfortable as possible.
Our kindest regards to all at Acorn Court,
George and Paul Clark
Simon Moon, October 10, 2016
I am writing to thank you and your team at Acorn Court for the exemplary care that Mum received. Everyone that I met who worked at Acorn Court are a credit to you and I would like you to please pass on my heartfelt thanks to the whole team. Moving Mum into Acorn Court was the best decision we made, allowing her to maintain her dignity throughout. I would like in particular to recognise the support given to me and my brother at a very difficult time.
For this I will always be grateful.
With kind regards
Julie and Stuart, July 29, 2016
I wanted to thank everyone at Acorn Court for their kind and generous care of Josie for the time she was with you. Your leadership clearly has a very positive effect on the care home and we were very impressed with the culture when we came to see Acorn Court in mid-June, which made me confident that my mum would be well looked after in your care, and we recall being very well received that day by the lovely and enthusiastic Ami.
All your staff do an excellent and challenging job and we truly thank them for their care, dilligence, commitment and also their sense of humour.
With very best regards
Julie & Stuart